Shipping policy
🚚 Shipping Policy – That Girl’s Hair
Thank you for shopping with That Girl’s Hair!
To ensure your order is processed smoothly, please carefully read our shipping guidelines below:
📦 Order Guidelines
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We do not ship to P.O. Boxes. Please provide a valid residential or business address at checkout.
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Your billing and shipping address must match. This helps us prevent fraud and ensures successful payment processing.
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If you enter the wrong billing address, your card will not process. Any pending transactions from declined attempts will fall off automatically.
🕐 Processing Time
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Orders are processed Monday through Friday, excluding weekends and holidays.
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Please allow 2–3 business days for your order to be processed and prepared for shipment.
Orders placed on Friday will begin processing the following Monday.
🚀 Shipping Options
| Shipping Type | Estimated Delivery Time |
|---|---|
| Express | 1–2 Business Days |
| Standard | 3–5 Business Days |
Shipping times begin after the 2–3 business day processing period.
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We ship exclusively through USPS for reliability and tracking.
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No international shipping is available at this time.
🔍 Tracking Your Order
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Once your order ships, tracking information will be sent via email.
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You can expect the tracking details to become active within 24 hours.
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For tracking assistance, email:
📧 info@thatgirlshair.com
✏️ Can I Change or Cancel My Order?
To ensure fast shipping, we cannot make changes, cancel, or modify orders once payment is complete.